Job Description

We’re not just behavioral health people—we’re crisis people.

Connections Health Solutions is a leading provider of immediate-access behavioral health crisis care. Our team combines medical and recovery-oriented treatment to stabilize individuals in crisis and connect them to community-based resources for ongoing recovery.

Founded by emergency room psychiatrists Dr. Chris Carson and Dr. Robert Williamson, our model is physician-led and data-driven, drawing upon more than 15 years of crisis care expertise. Recognized by SAMHSA and the National Council for Mental Wellbeing as a national best practice, we’ve delivered invaluable treatment to hundreds of thousands of individuals facing crises. Our commitment remains consistent, to improve access, inspire hope, and provide the right support.

Our values shape our decisions, define our culture, and foster continuous learning and growth.

We accept people as they are, creating safe spaces where they feel valued and respected. We inspire hope by walking with people side-by-side, showing them grace and compassion. We act with intention, holding ourselves and each other accountable, and doing the right thing. We work as one team, trusting and supporting each other. We embrace change and innovation, striving to find better ways to fulfill our mission. 

We are on a mission to change the face of behavioral health. Help us save lives and make a difference. 

What You'll Do:

The  Senior HR Business Partner (Sr. HRBP) works closely with leadership, clinical staff, and team members to align HR strategy with business and facility goals. Supporting two of our most established, high-volume behavioral health crisis response centers, this role serves as a trusted advisor and strategic partner to leaders and staff. This role provides consultative support on workforce issues that directly impact operational strategy, patient care, and organizational effectiveness. Acting as the primary point of contact for assigned client groups, this position delivers expertise in workforce planning, policy interpretation, compliance, employment law, employee relations, and HR fundamentals while ensuring ease of access to HR deliverables.  

The Sr. HRBP plays a critical role in shaping and scaling the people function within a fast-growing behavioral health organization. By leveraging data-driven insights, coaching leaders, and driving HR best practices, the Sr. HRBP fosters a resilient, engaging culture that supports mental health professionals in high-growth, high-impact environments.  

This position requires travel between assigned sites (Phoenix and Tucson) to support leaders and their teams.  

Multi-Site Leadership & Operations Support  

• Serve as the HR Business partner across multiple centers/locations, ensuring consistent application of HR programs, policies, and practices.


• Build strong relationships with site leadership teams and provide on-site and remote support as needed to support business goals and patient care outcomes.


• Partner with operational and clinical leaders to align workforce strategies with business objectives, patient care outcomes, and operational performance.


• Identify market-specific workforce challenges and implement scalable, enterprise-aligned solutions.


• Lead or participate in workforce planning, job development, and educational needs assessments. 


• Act as a change agent through process design and approaches that support organizational transformation. 


• Support region/site readiness for growth, including new service line launches, staffing models, and operational transitions.


• Coach and support leaders in addressing complex performance issues, interpersonal dynamics, and leadership challenges.


• Collaborate with senior leadership to foster cultural and operational consistency across locations.  

Employee Experience & Engagement  

• Partner with Benefits, Compensation, and HR Operations to ensure effective delivery of HR programs across assigned sites.


• Analyze workforce trends and metrics to identify risks, improve retention, and support data-informed decision-making.


• Coach leaders on proactive performance management, organizational effectiveness, leadership development, and risk mitigation across a multi-site environment.


• Partner closely with Talent Acquisition, Benefits, HR Operations, Talent Management, and other HR functions to ensure consistent rollout, communication, and execution of HR programs, initiatives, and policies across assigned business areas.


• Assess employee engagement trends, identify issues, and recommend courses of action based on policies, guidelines, and applicable law.


• Support leaders in understanding available benefits and resources; escalate complex benefits issues to the Benefits team.


• Connect employees with mental health, wellness, and professional development resources. 


• Support enterprise talent initiatives, including performance management, talent review, succession planning, and leadership development processes.


• Collaborate cross-functionally to ensure a seamless employee experience.


• Serve as a trusted resource to employees for employment inquiries, policy interpretation, and concern resolution.


• Champion and support team member recognition events and celebrations.

Compliance  

• Ensure compliance with labor laws and state employment regulations. 


• Interpret and review HR policies and procedures; recommend policy and process improvements to enhance employee experience and organizational compliance. 


• Provide expertise and support on ADA, FMLA, Break Laws, and Worker’s Comp.


• Support consistent application of employment policies and practices.


• Assist in ensuring facility readiness for audits and adherence to compliance standards.

Talent Acquisition and Retention  

• Partner with the Talent Acquisition team and hiring managers to support recruitment campaigns, job fairs, and college relations programs. 


• Provide guidance and training to managers on building strong candidate pipelines for clinical and non-clinical roles. 


• Support onboarding and co-facilitating New Employee Orientation (NEO) programs.


• Champion employee referral programs and other creative sourcing strategies. 


• Collaborate with leaders on retention and engagement initiatives that reduce turnover and address clinician burnout.  

Performs all other duties as assigned.  

What You'll Bring:

• Bachelor's degree in human resources, Business, or related field


• At least 4 years of progressive HR generalist or related experience, including at least 2 years as an HR Business Partner, HR Manager, or comparable strategic HR role


• Experience in the healthcare industry


• Demonstrated success in building, implementing, and supporting HR programs in fast-paced, high-growth startup or scale-up environments


• Strong knowledge of HR practices, Arizona labor and employment law, and related compliance requirements


• Proven ability to support multi-site, multi-state operations


• Excellent communication, coaching, and relationship-building skills


• 
  

  The Company has a mandatory vaccination policy. All successful applicants must be fully vaccinated, including showing proper documentation, or otherwise be exempt pursuant to the Company’s exemption process prior to their start date as a condition of employment

It would be great if you had:

• At least 6 years of progressive HR generalist or related experience, including at least 4 years as an HR Business Partner, HR Manager, or comparable strategic HR role


• SHRM-SCP, SPHR certification or master's in human resources


• Experience working in a behavioral health organization or supporting behavioral health professionals


• Bilingual English/Spanish a plus

What We Offer:

Full-time only:

• Employees (and their families) are offered comprehensive health insurance, including Medical, Dental, Vision, Accident, Critical Illness, and Hospital Indemnity


• CHS pays for Basic Life, AD&D, Short and Long-Term Disability


• Voluntary Life insurance option for employees and their families


• Health Savings Accounts (with $1,000 to $2,000 employer contribution depending on plan)


• Flexible Spending Accounts (health care and dependent care)


• 401k company match after 6 months (50% of deferrals up to 6% of compensation)


• Generous PTO starting at 160 hours accrued annually and 12 recognized company holidays


• Company-paid parental leave available to eligible employees

All employees (Pool, Part-time and Full-time):

• Employee Assistance Program to help with confidential emotional support, work life solutions, financial solutions, legal assistance, or online support


• After 90 days, you are auto enrolled in the 401k Plan 

EEO Statement

Connections Health Solutions is an equal opportunity employer. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law. We are committed to creating an inclusive and welcoming environment for all employees and applicants.

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