AV Systems Test Engineer
Skills Required (5 Years of Experience)
AV Conferencing Equipment (Room Systems)
Zoom Desktop Client Management
Zoom Phone & VoIP Technologies
Job Summary
We are seeking an experienced contractor with strong expertise in Zoom collaboration technologies Zoom Room Systems and Audio-Visual (AV) conferencing environments. The ideal candidate will be responsible for validating and testing Zoom platform updates room system integrations and related collaboration technologies before they are deployed to the production environment. This role will help ensure a seamless end-user experience by identifying issues validating functionality and providing feedback on software and hardware updates prior to field release.
Key Responsibilities
Zoom Platform Testing & Validation
Test new releases updates patches and feature enhancements for:
o Zoom Desktop Client
o Zoom Rooms
o Zoom Room Controllers
o Zoom Phone
o Zoom Workspace and related collaboration features
Validate functionality across supported operating systems and device configurations.
Perform regression testing to ensure existing functionality remains unaffected after updates.
Zoom Room Systems & AV Equipment Support
Configure maintain and validate Zoom Room environments.
Test interoperability between Zoom and conference room AV hardware including:
o Cameras
o Microphones
o Speakers
o Touch controllers
o Room scheduling displays
o Video conferencing appliances
Validate audio video content sharing and room control functionality.
Release Readiness & Quality Assurance
Develop and execute structured test plans and test cases.
Identify document and track defects bugs and configuration issues.
Collaborate with engineering support and vendor teams to troubleshoot problems.
Provide go/no-go recommendations for production deployment based on test results.
User Experience Validation
Simulate real-world meeting scenarios and user workflows.
Validate meeting scheduling joining hosting breakout rooms recording webinars and phone features.
Ensure updates do not negatively impact end-user adEligible to workion and usability.
Documentation & Reporting
Document testing procedures findings and recommendations.
Create release validation reports and communicate risks to stakeholders.
Maintain testing environments and configuration documentation.
Develop knowledge articles and operational runbooks as needed.
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